faqs

Order Info

Shipping Estimates & Tracking

Click on HELP (bottom right of the screen to track your order)

Delivery Estimates

USA - 4 to 7 business days

EU - 8 to 15 business days

Rest of World - 13 to 20 business days

Delivery estimates includes printing and in-transit times.

Orders may arrive slightly earlier or later than estimates given.

*There may be occasional delays due to the pandemic.

Payment Types Accepted

We accept Visa, Mastercard, American Express, Discover, ShopPay, GooglePay and Paypal.

We do not accept cash, checks, or money orders.

Cancelling an Order

You may make changes and/or cancel your order within 1 hour after placing your order. Please send us an email to make any changes.

Any request after the allotted time will not be granted due to our automated fulfillment process.

Payment Declined Issues

Usually, a declined transaction is the result of the incorrect billing address entered. Other reasons may be an incorrect postal code, card number or CVV code entered. Another reason may be your bank may think its a fraudulent transaction and placed your account on hold. Please check with your bank to take the hold off of your account. If the transaction still doesn't work, we suggest you try using another payment method.

Paypal would be the best alternative if your payment was declined.

SSL Secure Ordering Guarantee

Your credit card information is secured by Shopify's payment gateway. You can rest assure that your information is safe behind multi-layers of security.

How to Contact Us

We are a small team and don't have the resources to take phone calls at the moment. Please visit our contact us page to send us a message.

International Ordering Info

International shipments can take up to 20 business days on average (around 4 weeks). Certain shipments may be delayed due to local cross border examination. Due to certain economic conditions, processing times may take slightly longer. Please contact customer service if you haven't received your order after 4 weeks.

Customs and Duties

You may have to pay for custom duty taxes or VAT taxes before you can receive your order. Your local delivery service will contact you for the payment if there is a fee due.

Shipping Info

Shipping Estimates

Most clothing takes 3 to 5 business days to print. Shipping takes anywhere from 2 to 15 business days depending on your region. We ship most of our orders from our US fulfillment centers.

Shipping Carriers

We use multiple carriers to fulfill our orders. Our last mile delivery are usually with USPS or DHL.

Our orders are shipped in batches to a local hub in your country. Then USPS or DHL delivers the order to your door.

Shipping Fees

USA Free Shipping $35+ otherwise $4.95

International Rates starts at $8.95

International Free Shipping over $125+

Please use the shipping rate calculator to get an estimate for shipping in your region.

PO Boxes and Military Bases

Yes, we ship to PO Boxes, military bases APO, FPO, DPO, and also Alaska and Hawaii.

Multiple Addresses

We can only ship to one address per order at the moment. If you would like to ship to multiple addresses, please place separate orders.

Occasional Shipping Delays

Due to adverse weather condition or economic issues, there may be occasional delays with your shipment.

Visit our shipping info page to get an estimate on delivery for your region.

If the allotted timeframe has past, please send us a message to put a trace on your package.

Product Info

Personalizations

We currently don't offer personalizations. We may offer this service in the future.

Color and Printing Issues

Due to different monitor manufacturers', colors may vary slightly from each computer screen. Please refer to the product picture and not the product swatches as reference.

There may be a slight color variance between your monitor and the actual product.

Clothing Brands

We usually print on clothing brands from the US. We print on our own house brand as well as other major brands.

Please check the product description for more information.

Wash Care

We take pride in our printing and we offer one of the best printing quality in the market.

We also encourage our customers to wash each item with specific care.

Wash Care Instructions:

Turn inside out

Machine wash cold only

No bleach, no fabric softeners

Do not dry clean

Tumble dry low or hang dry

Do not iron directly on design

The designs will fade over time after a number of washes.

Return Info

Received Wrong Order

In the event that you received the wrong products or order, please send us a message and we'll get a replacement sent out as soon as possible.

We'll try to expedite a replacement to you as soon as possible.

Damaged or Defective Merchandise

We usually don't accept returns on personalized products. However, if you received the wrong item, a shipping damage occured, or if there is a defect, please visit our returns page to submit a request.

However, if you are not satisfied with your order, please submit a return request and we'll be happy to issue you a refund within 30 days of purchase.

Returns and Exchanges

Please submit a return / exchange request here. We'll get a replacement sent out to you immediately.